Terms and conditions of the service

Shopping at our online shop is easy, convenient and safe.

You can check the contents of your shoppingcart at any time or stop shopping.

To view the products currently available, consult the appropriate section of the store. To enlarge aphoto or see the description of the article, simply click on it. In the same way, you can zoom all the photos further and check their details carefully. To order, choose the correct size and number of items and click the "Add to ShoppingCart" button. You can check or modify the contents of your shopping cart at any time or stop shopping. Products chosen from various departments of the store and added to your shopping cart will all arrive in one package. When you have completed your purchases, press the "Shopping Cart" button, fill out the order form and press the "Confirm Order" button.

If you have any doubts about choosing the correct size for you, contact our experts:info@rouille.it. We always offer professional assistance to help you avoid exchanges.

Your order will normally be shipped within 1-2 business days from the date of payment.

You can choose between the following forms of payment: credit card, the PayPal Payments Advanced (PPA) system, or cash on delivery.

Orders are shipped by courier. The shipping cost in Italy is € 6.00 euros and the cash on delivery option is € 10 euros. Delivery within Italy is free for all purchases over € 65.00 euros.

We always use DHL EXPRESS courier service which usually takes from 24 to 48 hours for deliveries within Italy.

After the order has been shipped, you will receive an email directly from either the courier or from rouille.it providing you with the necessary codes to track the shipment. If your package does not arrive in 10 days, contact us and we will help you to locate it.

The cost of shipments abroad varies according to the country of destination. Before the conclusion of the purchase, the system will automatically calculate this amount.

Purchased items can be exchanged or returned within 14 days from the date of delivery of the package. (Or additional days by agreement via email). The returned item cannot be damaged or used and must have the original label and receipt. Shipping costs will not be refunded, even in the case of a return procedure openedfor a full refund requested for an order that had free shipping, the refund will be partial, excluding out-of-pocket shipping costs. If the purchase to be refunded was paid using PayPal, it will be refunded through PayPal, if the item was paid cash on delivery, it will be refunded by bank transfer; the shipping costs and those of the cash on delivery service will not be refunded. If you want to exchange an item foranother size, please carefully specify the chosen size. The exchanged item will be shipped at the expense of the buyer. All personalized items cannot be returned.

By submitting your personal data, you consent to the processing of data for marketing purposes.

This site is published and disseminated by ROUILLE SAS di Luigi Scacciati & C. Registered office: Via dell’Orto 39 / r, 50124, Florence, Italy - VAT number - C.F. 06491010481 - email: info@rouille.it

The entire site is the exclusive property of ROUILLE SAS of Luigi Scacciati & C.. No reproduction or representation may take place without the prior written consent of ROUILLE SAS di Luigi Scacciati & C..

Despite the great care taken in the realization of this site, errors may be present in the information and / or documents.

ROUILLE SAS di Luigi Scacciati & C. cannot, however, guarantee the accuracy, precision or completeness of the information made available on this site and liability will not be recognized in any case for any errors. In the case an error is noticed, we appreciate you reporting it to us by e-mail to: info@rouille.it so that we can make the corresponding corrections.

ROUILLE SAS di Luigi Scacciati & C. reserves the right to correct the content of the site at any time and without advance notice.

The nominative data entered onto this site will be registered and used in accordance with the processing of personal data pursuant to art. 13 of Legislative Decree no. 196/2003 "consolidated text on the protection of privacy".

The brands mentioned on this site are exclusive to their respective owners.